01/07/2010

In July 2009, Information Week published the National Institute of Standards and Technology (NIST) definition of cloud computing as part of an article that confirms “…a growing number of federal agencies are plugging into the cloud.”

The article defines cloud computing as “A model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction.”; in other words, easy access to applications and IT infrastructure, without a lot of hardware, software, or service provider overhead.

For those with concerns about security within the cloud, the article goes on to say that author Peter Mell, who hails from the NIST, and who recently spoke at the IT On A Budget Forum, called cloud security “a doable thing”.

Because it can eliminate capital expense while providing improvements to business operations (read sales and profitability growth), the use of cloud computing is growing.  A business owner’s challenge will be to find the providers who can correctly implement cloud computing solutions that complement their business strategy.

Before taking steps to explore cloud computing solutions, I caution business owners to first have a defined and viable IT strategy that parallels their overall business strategy.  While cloud computing offers many benefits, such as lower capital costs, faster implementation, easier application management, etc., without a defined IT strategy, cloud computing can wind up like many other failed IT initiatives – a costly project that ends with the business owner scratching their head and wondering “what went wrong?”.

For more information, please contact www.thentgroup.com



The current economic climate has caused growth in unified communications (UC) deployments (ref. Information Week, September 2009 “6 Tips for Optimizing UC Adoption” by Jim Koniecki); reasons being that a correctly-implemented UC project can realize rapid return on investment and essentially fund itself.

So what is UC and how can it help business owners?  Essentially, UC incorporates or “unifies” elements of phone systems, video conferencing, instant messaging, mobile telephones, data communications networks, and IT systems.  But that’s technical jargon.

For a business owner, UC is all about building in productivity to the business operation.  For example, UC allows my clients to utilize employees in disparate locations to seamlessly work together on customer problems.  UC allows a company to fully leverage available employee resources, including the IT resources that manage their infrastructure.  UC centralizes management of what are typically disparate systems and applications.  And it provides an easy-to-use toolset for my clients to get better results with lower cost.

But beware, like any IT “solution” unified communications is all about aligning the available technology with the current infrastructure.  Before beginning a UC rollout, it’s important to understand how the solution will work with existing infrastructure.  To spread out costs, and make UC quickly pay for itself, it’s usually possible to step the migration in phases.  It’s also important to understand how one will centrally manage the final solution, as that is one of the biggest benefits of unified communications.

For more information please contact www.thentgroup.com